Everything you need to know to run your vendor business like a professional — step by step, plain and simple.
Sure Vendors is a complete business management app built specifically for Nigerian vendors. Whether you sell fabric in Aba, phone accessories in Lagos, foodstuff in Kano, or hair products in Port Harcourt — this app helps you run your business like a professional.
The Problems It Solves
Sure Vendors Solves All of These
When you log in, you will see 6 coloured number cards at the top of your dashboard. These cards give you a quick picture of how your business is doing. Here is what each one means:
Total Sales
The total number of orders you have ever recorded in the app. Every time you click "+ New Sale" and save, this number goes up by 1.
Pending
Orders where the customer has NOT yet paid you. These are your outstanding sales. If this number is high, use the Debt Tracker to chase payment.
Paid
Orders where the customer has fully paid you. When you update an order status to "Paid", it moves here.
Delivered
Orders you have delivered to the customer and they have collected. Update the status to "Delivered" after handing over the goods.
Total Revenue
The total value (₦) of ALL orders you have recorded — whether paid or not. This is how much your business has generated in sales.
Amount Received
The total ₦ you have actually collected — only counting Paid and Delivered orders. This is your real money received.
Tip: Use the filter buttons — Today, This Week, This Month, All Time — to see these numbers for different time periods. This helps you understand which days or months your business performs best.
Problem it solves: You forget who ordered what and who has paid
Every time a customer orders from you, record it immediately in the app. It takes less than 30 seconds. Once saved, the order is there forever — you can search it, update it and send WhatsApp confirmation to your customer.
Log in to your dashboard and click the green "+ New Sale" button at the top right of the screen.
In the Customer Name box, type your customer's full name. Example: Amaka Okafor.
In the WhatsApp Number box, type their phone number starting with 0 or country code. Example: 08012345678.
If you have saved products, you will see them as quick-tap chips below the product box. Tap any chip to fill the product name and price automatically.
Otherwise, type the Product Name manually. Example: Human Hair 18 inch.
Enter the Quantity (how many they ordered) and the Price in naira.
If relevant, fill in Colour or Size (e.g. "Brown" or "XL").
Choose the Status: Select Pending if they have not paid yet. Select Paid if they have paid. Select Delivered after you give them the goods.
Add any extra notes in the Notes box if needed. Example: "Customer wants delivery on Friday".
Click "Save Sale". Your order is now saved and appears in your orders list.
💡 Quick Tips
Problem it solves: You are owed money but forget who owes you how much
The Debt Tracker automatically finds all your customers with unpaid (Pending) orders and shows you exactly who owes you money and how much. You can send them a WhatsApp payment reminder with one tap — without typing anything yourself.
Click "Debt Tracker" in the navigation bar at the top of your dashboard.
You will see a summary showing the total amount owed to you and the total number of customers who owe you.
Below the summary is a list of debtors. Each row shows: customer name, phone number, how many pending orders, total amount owed, and their last order date.
The customer who owes you the most money appears first at the top of the list.
To remind a customer to pay, click the green "Send WhatsApp Reminder" button next to their name.
WhatsApp will open with a professional reminder message already written for you, mentioning their name and the exact amount they owe.
Just press Send in WhatsApp. That is all — your customer will receive the reminder immediately.
After the customer pays, go back to your dashboard and update that order's status from Pending to Paid. They will disappear from the Debt Tracker.
💡 Quick Tips
Problem it solves: You make sales but do not know your actual profit after costs
Many Nigerian vendors confuse their revenue (total sales) with their profit (what remains after costs). The Expense Tracker lets you record every business cost — restock, transport, packaging, rent, staff — and then shows you your true net profit.
Click "Expenses" in the navigation bar.
At the top you will see three summary cards: Total Expenses (your costs), Revenue (confirmed paid/delivered sales), and Net Profit (revenue minus expenses).
Use the filter buttons — This Month, Last Month, All Time — to see the summary for different periods.
To add an expense, click "+ Add Expense".
Enter the Amount in naira. Example: 15000.
Choose a Category from the dropdown: Restock, Transport, Packaging, Staff Salary, Utilities, Rent, or Other.
Add a short Description if you want. Example: "Bought 10 bales of fabric from Onitsha".
Choose the Date the expense happened (today is selected by default).
Click "Save". Your expense is added and the Net Profit card updates immediately.
To edit or delete an old expense, find it in the list and click the pencil or trash icon.
💡 Quick Tips
Problem it solves: Customers paying in parts (hire purchase) — hard to track who has paid what
When a customer buys from you on credit or hire purchase and agrees to pay in parts, you can track every instalment (payment) inside the app. The tracker shows how much has been paid, how much is remaining, and lets you mark each payment when it is received.
First, record the full order normally by clicking "+ New Sale". Set the status to Pending since they have not paid fully yet.
After saving the order, find it in your orders list. Click the "IP" (Instalment Payment) button on that order.
You are now on the Instalment Payment Tracker page for that specific order. At the top you can see the customer name, product, and total order value.
The three cards show: Total Paid (sum of all instalments marked as paid), Remaining (what is still owed), and Number of Instalments.
To add the first instalment, click "+ Add Instalment".
Enter the Amount paid in this instalment. Example: 5000 for a ₦15,000 order.
Add a Due Date if the customer promised to pay by a certain date (optional).
Add a Note if you want. Example: "Paid via bank transfer".
Click "Save". The instalment appears in the list with a Pending badge.
When the customer actually makes that payment, click "Mark Paid" next to that instalment. It turns green and the Total Paid card updates.
Repeat for each payment they make until the full amount is received.
💡 Quick Tips
Problem it solves: You waste time typing the same product names and prices every time
If you sell the same products regularly — like specific fabrics, accessories or food items — save them once with their price. The next time you record a sale, one tap fills in the product name and price automatically. No more typing the same thing repeatedly.
Click "Products" in the navigation bar.
Click "+ Add Product".
Type the Product Name. Example: Human Hair 18 inch or Ankara 6 yards.
Enter the Price in naira. Example: 45000.
Click "Save". Your product is now saved in your catalogue.
Repeat for all your regularly sold products.
Now when you go to record a new sale and open the "+ New Sale" form, scroll down slightly to see your saved products listed as quick-select chips below the product name field.
Tap any product chip to instantly fill in the product name and price in the form.
You can still change the price if that particular sale is at a different price.
💡 Quick Tips
Problem it solves: Sending the same announcement to all your customers one by one is very slow
The Broadcast feature lets you write one message and send it to as many customers as you choose — through WhatsApp. The message can include each customer's name automatically. Use it to announce new stock, run promotions, or send festive season greetings.
Click "Broadcast" in the navigation bar.
On the left panel, you will see all your saved customers. Use the Search box to find specific customers.
Tick the checkbox next to each customer you want to message. To select everyone, click "Select All".
On the right panel, type your message in the Compose Message box.
To include each customer's name automatically, type {name} in your message where you want their name to appear. Example: "Hello {name}, new stock has just arrived! Come and see our latest collection."
You will see a Preview showing exactly how the message will look for the first selected customer.
Once you are happy, click "Send to X customers".
A step-by-step modal appears. It shows the first customer's name and phone number.
Click "Open WhatsApp" to open WhatsApp for that customer with the message already typed.
Press Send in WhatsApp, then come back to the app and click "Next" to move to the next customer.
Repeat until all customers have been messaged. Click "Done" when finished.
💡 Quick Tips
Problem it solves: You cannot remember all your customers or find their phone numbers quickly
Every customer is saved automatically the first time you record their order. The Customers page is your complete customer address book — with each person's full order history, total amount spent and phone number ready to call or WhatsApp.
Click "Customers" in the navigation bar (or in the profile dropdown on mobile).
You will see a list of all your customers ordered by most recently active.
Use the Search box to find any customer by name or phone number instantly.
Click on any customer's name to see their full profile: all their orders, total amount spent, and how many orders they have made.
To call or WhatsApp a customer, click the phone or WhatsApp icon next to their name.
If you edited a customer's name or phone number on any of their orders, this page will reflect the updated information automatically.
💡 Quick Tips
Problem it solves: Customers dispute orders or claim they never ordered
After recording any sale, you can send the customer a WhatsApp message confirming their order details — product, quantity, price and status. This creates written proof that protects you from disputes and makes your business look very professional.
Record a sale as normal using "+ New Sale".
After saving, find the order in your orders list.
Click the green WhatsApp button (the WhatsApp icon) on that order row.
WhatsApp will open automatically with a message already written, showing: the customer's name, product ordered, quantity, price, and current status.
Press Send in WhatsApp. Your customer receives the order confirmation immediately.
You can send a new confirmation any time — for example, when the order status changes from Pending to Paid, send another WhatsApp so the customer knows their payment has been received.
💡 Quick Tips
Problem it solves: You have no formal sales record to show your bank, partner, or family
Generate a clean, professional PDF document of your sales at any time. Filter by today, this week, this month or all time. Use it to show your bank how much your business earns, share with a business partner, apply for a loan, or simply keep for your own records.
On your dashboard, use the filter buttons (Today / This Week / This Month / All Time) to select the period you want to report on.
Click the "Export PDF" button at the top of the orders section.
A PDF file will download to your phone or computer automatically.
The PDF shows: your business name, the period, a summary of total sales, total revenue and amount received, and a full list of all orders with customer names, products, prices and statuses.
Open the PDF in any PDF viewer, print it, share it by WhatsApp or email.
💡 Quick Tips
Problem it solves: No easy way for customers to see your products and place orders
Every vendor account comes with a free online shop — a beautiful product page you can share anywhere. Your customers visit the link, see all your products with photos and prices, and order directly on WhatsApp. No app, no account — just a link they tap. Pro vendors also get a QR code to print at their market stall.
Click "My Shop" in the navigation bar at the top of your dashboard.
In the Shop Settings tab, enter your Shop / Business Name. This is what customers see at the top of your shop page.
Add a short Shop Description (optional) — for example: "Quality fabrics, shoes and accessories. Fast delivery in Lagos."
Enter your WhatsApp Number. This is the number customers will use to place orders. Example: 08012345678.
If you are on the Pro plan, you can set a Custom Shop URL — for example /shop/amakas-fabric-world. Free plan uses an auto-generated link.
Make sure Shop Active is turned on (the toggle should be blue). Then click "Save Settings".
Now go to the Products tab. Click "Add Product" to start adding items to your shop.
For each product: upload a photo (optional but recommended), enter the product name, price, and a short description if needed.
Make sure "Show on public shop" is turned on for each product you want customers to see.
Click "Add to Shop" to save the product. Repeat for all your products.
Copy your shop link from the banner at the top and share it on your WhatsApp status, Instagram bio, or print it on your flyers.
If you are on Pro, go to the QR Code tab to download a printable QR code for your shop. Print it and stick it at your market stall or shop front.
💡 Quick Tips
Problem it solves: No professional proof of purchase to give customers
The Receipt Generator lets you create a clean, professional receipt in seconds — complete with your business name, phone number, shop link, and an itemised list of what the customer bought, the quantities, unit prices, and grand total. You can print it directly or save it as a PDF to send on WhatsApp. Giving customers a proper receipt builds trust, stops payment disputes, and makes your business look professional.
Go to your dashboard and click "My Shop" in the navigation bar.
Click the "Receipt Generator" tab (it appears after the Products tab).
The receipt header is automatically filled with your business name, phone number, and shop link from your shop settings.
Enter a Receipt Number (e.g. REC-001) and confirm the Date — today's date is selected by default.
Optionally enter the Customer Name in the field provided.
Under Items, fill in the first item: description, quantity, and unit price. The line total is calculated automatically.
Click "+ Add Item" to add more products or services to the same receipt. You can add as many items as needed.
To remove an item, click the red trash icon next to it.
The Grand Total at the bottom updates live as you add or change items.
Add an optional Note at the bottom of the receipt — for example: "Thank you for your patronage!".
Click "Preview Receipt" to see a full-screen preview of the finished receipt.
In the preview, click "Print / Save as PDF" to print a physical copy or save a PDF version to share on WhatsApp.
💡 Quick Tips
Problem it solves: Your business is invisible to buyers in other states
Sales Booster is Sure Vendors' paid advertising service. You upload a short MP4 video of your product, set a daily budget (minimum ₦2,500/day), choose a duration (minimum 7 days), and select which Nigerian states to target. We place your video in front of potential buyers across those states and they contact you directly on WhatsApp. Payment is taken once before your campaign goes live, and our team reviews and activates your ad within 24–48 hours.
Go to your dashboard and click "My Shop" in the navigation bar.
Click the "Sales Booster" tab — it appears after the Products tab in My Shop.
Read the tips banner and click "Create a New Ad Campaign" to open the form.
Enter your Business Name and the WhatsApp number where buyers will contact you.
Enter your Product / Service Name and write a clear Description (minimum 20 characters) explaining what you sell, price range, sizes, colours, or delivery options.
Under Targeting, click the States selector and choose one or more Nigerian states you want to reach. You can also optionally select specific cities within those states.
Set your Daily Budget (minimum ₦2,500 per day) and Duration in days (minimum 7 days). The Grand Total is calculated automatically — Campaign Cost + 20% service fee.
Under Ad Video, upload your MP4 video file (maximum 50MB). A 9:16 portrait/vertical video gives the best display. Your video should clearly show the product you are advertising.
Read and tick the "I agree to the Advertising Terms" checkbox. You can click the link to read the full terms before agreeing.
Click "Proceed to Payment". You will be redirected to the payment page (Paystack or Flutterwave) to pay the Grand Total.
After payment is confirmed, your campaign status changes to "Under Review". Our team reviews your ad within 24–48 hours.
Once approved, your campaign status changes to "Ad Running" with a countdown showing how many days are left. When the campaign ends it automatically moves to "Completed".
💡 Quick Tips
Problem it solves: You are too busy to type during market rush
Sure Vendors lets you record a sale just by speaking. Tap the green microphone button at the bottom-right of any page, say your sale in Pidgin or English, and AI turns it into a ready-to-save order. This works on the free plan too — as long as you still have monthly recordings left. (You need the Chrome browser on Android, or Safari on iPhone, with microphone permission allowed.)
Tap the green microphone button floating at the bottom-right corner of the screen.
When you see "Listening…", speak your sale naturally. Example: "Emeka buy garri, two bags, two thousand five hundred naira, e don pay".
Tap Done when you finish speaking (or it stops automatically after 15 seconds).
A confirmation card shows what the AI understood — product, price, quantity, customer and payment status. Check it and edit anything that is wrong.
Tap Review & Save. The normal sale form opens already filled in — add the WhatsApp number if needed and tap Save Sale.
💡 Quick Tips
Problem it solves: Recording products one by one is slow
Snap a photo of a product and the AI identifies it, suggests a clear name and a realistic Naira price, and pre-fills the sale for you. Perfect for fast-moving provisions. Available on free and Pro plans while you have monthly recordings left.
Tap the green camera button at the bottom-right of the screen.
Take a clear photo of the product, or choose one from your gallery.
Wait a moment while the AI identifies it — it suggests a product name, a price, and a quantity unit.
On the confirmation card, adjust the product name, price, quantity, customer and Paid/Unpaid toggle if needed.
Tap Review & Save, confirm the details in the sale form, and tap Save Sale.
💡 Quick Tips
Problem it solves: Writing good marketing posts is hard and slow
Sales Genie is your AI marketing assistant. Pick a product, pick your goal, pick where you want to post, and it writes ready-to-use marketing content for WhatsApp Status, WhatsApp Broadcast, Instagram and Facebook — sounding like a real Nigerian vendor, personalised with your product and price. This is a Pro feature.
Click "Sales Genie" in the navigation bar, or tap the Sales Genie card on your dashboard.
Step 1 — Pick your product: tap one of your saved-product chips, or type a product name and optional price.
Step 2 — Pick your goal: Sell faster, Announce discount, New stock arrived, Promote a deal, or Re-engage customers.
Step 3 — Pick platforms: choose any of WhatsApp Status, WhatsApp Broadcast, Instagram and Facebook.
Tap "Generate my sales content". Within seconds you get a ready-made post for each platform you chose.
For any card you can tap Edit to tweak the words, Copy to copy it, or ↻ Regenerate to get a fresh version.
On the WhatsApp Broadcast card, tap "Use in Broadcast" to send the message straight into the Broadcast page, ready to send to your customers.
💡 Quick Tips
Problem it solves: You have no one to ask about your business or the app
Ask Arinze is your personal AI assistant inside Sure Vendors, with three jobs: (1) a business advisor that answers questions about your real sales, debts, expenses and profit using your own numbers; (2) an app guide that explains how to use any feature; and (3) a general helper for anything else — CAC registration, writing letters, motivation, and more. This is a Pro feature.
Click "Ask Arinze" in the navigation bar, or tap the Ask Arinze card on your dashboard.
Tap one of the suggested questions, or type your own question in the box at the bottom.
Ask about your business — e.g. "Who owe me the most money right now?" or "How my business do this week compared to last week?" — and Arinze answers using your real records.
Ask how to do anything in the app — e.g. "How do I send a WhatsApp broadcast?" — and Arinze walks you through the steps.
Ask anything else — e.g. "How do I register my business with CAC?" — and Arinze helps like a smart friend.
Your conversation stays on the page until you tap Clear conversation.
💡 Quick Tips
Problem it solves: You need capital to grow or restock but have no access to it
The Crowdfunding feature lets you create a public campaign telling your business story and receive voluntary financial support from people who want to help you grow. You share your campaign link, supporters contribute, and you withdraw the funds you raise to your bank account (a small service fee applies on withdrawals).
Tap your profile menu (top right) and click "Request Financial Support".
Click to create a new campaign and fill in your business name, location, category and the reason you need support.
Write your story — explain clearly what you do, what you will use the funds for, and why people should support you. Add a thumbnail image if you can.
Enter the amount you are hoping to raise and submit your campaign.
Once it is live, copy your campaign link and share it on WhatsApp, Instagram and Facebook so supporters can contribute.
Track your total raised and progress on the campaign page. When you have funds available, request a withdrawal to your bank account.
💡 Quick Tips
Join thousands of Nigerian vendors who use Sure Vendors every day.
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